Healthcare Security & Safety Officer

Aurora Health Care; West Allis (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Advocate Health in Wisconsin seeks a Security Officer to provide patient-focused security services, conduct patrols, and respond to emergencies while maintaining a professional demeanor. Collaboration with medical staff and adherence to safety policies are essential.

The role requires CHSO certification within two years, a valid driver’s license, and the ability to handle challenging situations. Training includes de-escalation, weapon usage per policy, and incident reporting.

Qualifications

• Security Officer Healthcare Certification (CHSO) within two years of appointment.
• Valid driver\'s license.
• For Illinois teammates: FOID and IL 20-hour Basic Security Officer course.
• For Wisconsin teammates: CCW license.
• Certified in Conducted Energy Weapon (TASER) use within 90 days of hire.

Responsibilities

• Perform interior and exterior patrols to ensure safety and identify hazards.
• Assist patients, visitors, and staff with information, directions, and help.
• Respond to emergencies and de-escalate threats using trained methods.
• Coordinate with law enforcement and file incident reports promptly.
• Manage traffic control and monitor on-site security operations.

Skills

Emotional intelligence

Customer service

De-escalation

Calm under pressure

Professional demeanor

Communication

Safety awareness

Education

High school diploma or GED

Job description

Advocate Health in Wisconsin seeks a Security Officer to provide patient-focused security services, conduct patrols, and respond to emergencies while maintaining a professional demeanor. Collaboration with medical staff and adherence to safety policies are essential.

The role requires CHSO certification within two years, a valid driver’s license, and the ability to handle challenging situations. Training includes de-escalation, weapon usage per policy, and incident reporting.