Healthcare Security Lead: Patient Safety & Crisis Response

Riverside Healthcare; Kankakee (IL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits (medical, 

Educational Assistance Program

Defined contribution retirement plans

Job summary

Riverside Healthcare is seeking a Hospital/Healthcare Security Officer to safeguard patients, staff, visitors, and property. The role includes patrolling, responding to incidents, and enforcing policies to maintain a safe hospital environment.

The position requires de-escalation skills and vigilance across all hospital areas. Responsibilities include access control, surveillance monitoring, incident reporting, and collaboration with emergency responders.

Qualifications

• Minimum high school diploma or equivalent.
• Valid driver’s license with clean driving record.
• Experience in security or related field preferred, healthcare setting is a plus.

Responsibilities

• Patrol facility areas to deter and detect suspicious activity.
• Respond to security incidents and emergencies; enforce hospital policies.
• Utilize de-escalation and crisis intervention as needed to diffuse conflicts.
• Control access to restricted areas; verify credentials and issue visitor passes.
• Monitor surveillance systems to detect breaches and unusual activity.
• Document incidents and prepare accurate reports for management.
• Assist with emergency procedures and evacuations when required.
• Provide customer service to patients, visitors, and staff.
• Collaborate with staff, law enforcement, and emergency responders.

Skills

De-escalation techniques

Crisis intervention

Observation skills

Communication

Customer service

Education

High school diploma or equivalent

Valid driver’s license

Tools

Surveillance systems

Alarm panels

Security cameras

Job description

Riverside Healthcare is seeking a Hospital/Healthcare Security Officer to safeguard patients, staff, visitors, and property. The role includes patrolling, responding to incidents, and enforcing policies to maintain a safe hospital environment.

The position requires de-escalation skills and vigilance across all hospital areas. Responsibilities include access control, surveillance monitoring, incident reporting, and collaboration with emergency responders.