Healthcare Security Assistant Manager

Blackstone Consulting, Inc.; Walnut Creek (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Disability Insurance

Employee Assistance Program

Life and AD&DS Insurance

Job summary

Blackstone Consulting, Inc. seeks a dedicated Healthcare Assistant Security Manager to support a leading healthcare provider’s security and care delivery team.

The role focuses on planning security services, coaching officers, and responding to incidents with calm urgency, ensuring safe environments for patients and staff in a fast-paced healthcare setting. You will lead on-duty teams, de-escalate conflicts, and maintain detailed logs while aligning with client standards and policy.

Qualifications

• Minimum of three years of supervisory experience in a healthcare setting.
• Be 18 years of age and possess a high school diploma or GED.
• Have a reliable means of communication (cell phone).
• The legal right to work in the United States.
• Fluent in English writing and speaking.
• Possess a valid government-issued driver’s license or state-issued I.D.
• Active state issued guard card preferred.
• Participate in a pre-employment drug and background screening process.
• Complete Healthcare competency assessment and training on defusing assaultive behaviors.

Responsibilities

• Assist the Security Manager to plan and manage security services at an assigned site.
• Coach and lead Healthcare Security Officers and Supervisors on duty.
• Observe and report signs of crime, safety hazards, or unusual activity.
• Patrol on foot or vehicle to identify unsafe conditions or security violations.
• De-escalate individuals verbally and physically as needed.
• Direct disturbances to exit the property calmly and respectfully.
• Respond to incidents such as fire, medical emergencies, or threats with calm urgency.
• Prepare logs and investigative reports with clear, interpretable information.

Skills

Supervisory experience

Healthcare security

Leadership

De-escalation

Communication

Education

High school diploma or GED

Job description

BCI seeks a dedicated and passionate Healthcare Assistant Security Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider.

ABOUT BLACKSTONE CONSULTING, INC

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal opportunity employer committed to a diverse workforce.

Core Responsibilities Include:

• Assisting the Security Manager to plan and manage security services, prioritize administrative tasks, and drive operations at an assigned site
• Coaching, developing and leading Healthcare Security Officers and Supervisors on duty
• Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity
• Patrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
• Verbally and physically de-escalating individuals as needed
• Directing persons causing a disturbance to exit the property in a calm and respectful manner
• Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials or inclement weather with calm urgency
• Preparing logs and investigative reports, as required, by writing, typing or entering accurate information that can be easily interpreted by fellow officers and supervisors
• Reading and interpreting police reports, local and state law and procedure manuals
• Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
• Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards

On a typical day as a Healthcare Security Officer, you can expect:

• A fast-paced, exciting, and challenging environment;
• A collaborative and rewarding team atmosphere;
• Hospital patients, staff and visitors who count on your compassion and knowledge;
• To remain active, engaged, and moving;
• Ever-changing conditions that move from quiet calm to extreme urgency in an instant;
• To learn new professional and interpersonal skills;
• To make a positive impact on someone’s health and wellbeing every day!

Core Competencies:

• Security Basics: Ability to learn, retain and perform basic healthcare security functions;
• Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;
• Communication: Ability to listen, share, modify information effectively amongst different stakeholder groups and in varying departments;
• Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;
• Leadership: Ability to motivate, inspire, and influence others.

Minimum Qualifications at Entry:

• Minimum of three years of supervisory experience in a healthcare setting
• Be 18 years of age and possess a high school diploma or GED
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Fluent in English writing and speaking
• Possess a valid government-issued driver’s license or state-issued I.D.
• Active state issued guard card preferred
• Participate in a pre-employment drug and background screening process
• Complete Healthcare competency assessment and training on defusing assaultive behaviors
• Industry Leading Health Benefits Company benefits include – see all the details at www.bci-toolkit.com/benefits
• Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.
• Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.
• Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.
• Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old.
• Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.
• Employee Assistance Program - Through Guardian’s WorkLifeMatters program. 100% paid by BCI.
• Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.
• Supplemental Insurance - Employees have the opportunity to purchase Accident and/or Critical Illness supplemental insurance through Guardian.
• Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica.
• Annual Raises - wage increase every January
• Employee Resources Group - Women in Healthcare Security Network provides scholarship, mentorship, and other great programs for women and allies.
• Paid Time Off
• Recognition Programs – Monthly recognition and award programs
• Training & Career Development – On the job training, mentorship, scholarship