Healthcare Security Supervisor - San Leandro

Blackstone Consulting, Inc.; San Rafael (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Retirement & 401(k)

Short-Term & Long-Term Disability

Employee Assistance Program

Voluntary Life and AD&D Insurance

Supplemental Insurance

Pet insurance

Annual Raises

Job summary

Blackstone Consulting, Inc. (BCI) seeks a dedicated Healthcare Security Officer to join the security and care delivery team for a leading healthcare provider.

The role emphasizes supervising security staff, monitoring the Emergency Department, and ensuring patient and staff safety in a fast‑paced healthcare environment. Qualified applicants will have a California Guard Card and prior healthcare security or related experience, with strong communication and reporting skills.

Qualifications

• Must be 18+ with a high school diploma or GED.
• Reliable means of communication (cell phone).
• Legal right to work in the United States.
• Valid government-issued driver’s license.

Responsibilities

• Directly supervise Officers at assigned locations.
• Assist in training of Security Officers and review post orders.
• Ensure adequate security coverage of all posts in conjunction with management.
• Respond quickly to emergency and non-emergency situations including defusing incidents in the Emergency Department.
• Maintain knowledge of Emergency Department operations and monitor entrances/exits.
• Prepare logs or detailed narrative reports.
• Other duties as assigned.

Education

High School Diploma or GED

California Guard Card

Job description

BCI seeks a dedicated and passionate Healthcare Security Officer to serve as an integral part of the security and care delivery team for a leading healthcare provider.

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Minimum Qualifications at Entry:

• Be 18 years of age and possess a high school diploma or GED
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Possess a valid government-issued driver’s license

Summary

Typically an individual with 4 to 10 years healthcare security or other relevant experience or a combination of relevant law enforcement or military experience, including 2 to 4 years direct supervisory experience. The Security Supervisor will supervise shifts; act as a relief to the Security Account Manager during off-hours or for limited absences and conduct roving patrol and incident response supervision in complex facilities.

Must have valid California Guard Card

Essential Functions

• Directly supervise Officers at assigned locations.
• Assists in the training of Security Officers and review of post orders.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts.
• Respond quickly and effectively to emergency and non-emergency situations including defusing a variety of physical situations in the Emergency Department.
• Periodic tours to secure areas.
• Maintain a thorough knowledge of the Emergency Department, waiting room and its operations.
• Check for irregularities of suspicious activities and persons.
• Be in charge of preserving order.
• May enforce regulations pertaining to personnel and visitors.
• Protecting staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the work place.
• Control access to client facility through the admittance process.
• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with visitors and staff.
• Monitors entrances and exits.
• Provides information regarding the facility and surrounding areas as requested by visitors.
• Prevents unapproved or unlawful entry.
• Prepare logs or reports as required for post, requiring detailed narrative reports.
• Other duties as assigned.

Experience

• Must have at least 2 years of experience as a Security Supervisor in a challenging environment; for example, in an emergency department.
• Experience in dealing with the public in a service setting, prior healthcare security, or military or law enforcement experience preferred.
• Minimum 1 year of customer service experience.
• Reliable means of transportation.
• Reliable means of communication.
• Knowledge of or ability to learn security operations and procedures.
• Ability to write routine correspondence, including logs and reports.
• Previous Advanced Healthcare Security Officer Confrontation Management skills and training desired.

All employment is conditional upon successfully passing a background and drug screening. Core Competencies:

• Security Basics: Ability to learn, retain and perform basic healthcare security functions;
• Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;
• Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments;
• Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;
• Leadership: Ability to motivate, inspire, and influence others.

Company benefits include – see all the details at www.bci-toolkit.com/benefits

• Medical Insurance - The Kaiser HMO plan has a $0 annual deductible & an out-of-pocket max of $1,500/$3,000 (CA Kaiser Medical Plan) with a co-pay of $10 Primary Doctor and $10 for Specialist per visit.
• Vision Insurance - Vision care plan option through Guardian for employees and eligible dependents.
• Dental Insurance - PPO dental plan option through Guardian for employees and eligible dependents.
• Retirement & 401(k) - Retirement benefits are available for purchase through Empower. Employees are eligible to enroll in a 401(k) savings plan if they have been an employee for at least 6 months and are 18+ years old.
• Short-Term & Long-Term Disability Insurance - BCI offers Short-Term and Long-Term Disability coverage for employees to purchase through Guardian.
• Employee Assistance Program - Through Guardian’s WorkLifeMatters program. 100% paid by BCI.
• Voluntary Life and AD&D Insurance - Employees have the opportunity to purchase voluntary life and AD&D insurance coverage for themselves and eligible dependents through Guardian.
• Supplemental Insurance - Employees have the opportunity to purchase Accident and/or Critical Illness supplemental insurance through Guardian.
• Additional Benefits - Pet insurance can be purchased through Nationwide. Employees are eligible to enroll in several disability, supplemental, and life plans offered by Aflac and TransAmerica.
• Annual Raises - wage increase every January