Healthcare Scheduling Navigator

1004 Lehigh Valley Hospital; Cedar Crest (NM); On-site; USD 38,000 - 56,000; Full time

Job summary

Lehigh Valley Health Network is seeking an administrative scheduling professional to work closely with patient navigators, clinicians, and staff in the Neurology Clinic - CC at Cedar Crest. You will manage provider schedules and patient communications in a fast-paced healthcare setting.

This role requires strong organizational skills, basic medical terminology, and the ability to handle multiple tasks. Day shift, onsite at 1250 S Cedar Crest Blvd, with opportunities to contribute to patient care

Qualifications

• High School Diploma or GED required.
• Associate's degree preferred.
• Familiarity with physician scheduling software preferred.

Responsibilities

• Obtains all necessary information required to maintain provider schedules.
• Maintains overall coordination of provider availability to cover services as required by the practice including office hours, in-patient and out-patient, scheduled meetings and conferences, and vacation or time off.
• Monitors and updates schedule throughout the day and distributes changes to all affected parties.
• Anticipates patients’ expectations and educational needs; understands basic requirements for all procedures performed to be able to answer basic patient inquiries or to direct the inquiries to the appropriate area or person.
• Monitors use of scheduled time and monitors schedule for conflicts.
• Updates patient charts and electronic health record information with pertinent patient and insurance information.

Education

High School Diploma/GED

Associate’s Degree

Tools

Physician practice scheduling software

Job description

Lehigh Valley Health Network is seeking an administrative scheduling professional to work closely with patient navigators, clinicians, and staff in the Neurology Clinic - CC at Cedar Crest. You will manage provider schedules and patient communications in a fast-paced healthcare setting.

This role requires strong organizational skills, basic medical terminology, and the ability to handle multiple tasks. Day shift, onsite at 1250 S Cedar Crest Blvd, with opportunities to contribute to patient care