Healthcare Revenue & Office Manager

Residences at Thorne Crest; Albert Lea (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Next-day Pay

Free Medical Insurance

Loan Reimbursement

Scholarships

Paid Time Off

401(k) Match

Referral Bonuses

Career Path

Job summary

Monarch Healthcare Management is seeking a Business Office Manager to oversee revenue cycle activities including accounts receivable, billing, and financial reporting for our Minnesota facilities.

You will manage private pay, state invoices, and accounts payable while ensuring compliance with regulations and high-quality resident service. Strong leadership and communication are essential as you guide staff and optimize financial processes across the organization.

Qualifications

• Associate degree in accounting, healthcare administration, or business management preferred—or high school diploma with at least five years of healthcare-related business office or billing experience.
• Demonstrated knowledge of accounts receivable, basic accounting practices, insurance and third-party billing, and computerized office systems.
• Strong verbal and written communication skills to effectively work with staff, coworkers, and upper management; ability to perform essential job functions with or without reasonable accommodation.
• Must pass required background checks per Minnesota DHS guidelines; healthcare, skilled nursing, or assisted living experience preferred.

Responsibilities

• Accounts Receivable & Collections Management: Manage private pay and resident liability accounts through accurate billing, payment posting, bank deposits, dispute resolution, delinquency tracking, statement distribution, and coordination with leadership and collections.
• Medical Assistance Billing & Support: Assist families with Medical Assistance applications, submit and reconcile monthly state invoices, respond to denied claims, and serve as a knowledgeable resource for families regarding benefits and coverage.
• Accounts Payable & Financial Records Control: Process, code, and submit invoices through DSSI; maintain general ledger knowledge; retain financial records per regulatory requirements; and serve as the primary contact for accounts payable inquiries.
• Financial Analysis, Goal Setting & Operational Efficiency: Analyze financial data, monitor progress toward departmental goals, identify barriers, implement improvements, and support effective problem-solving to enhance business office performance.
• Staff Supervision, Training & Professional Development: Hire, train, supervise, motivate, and evaluate Business Office staff in collaboration with the Administrator while ensuring compliance with organizational policies and procedures.
• Compliance, Customer Service & Professional Conduct: Maintain regulatory compliance, resident confidentiality, and accurate records; promote residents’ rights, continuous quality improvement, strong customer service, positive workplace culture, and professional relationships across the facility.

Education

Associate degree in accounting, healthcare administration, or business management preferred

Job description

Monarch Healthcare Management is seeking a Business Office Manager to oversee revenue cycle activities including accounts receivable, billing, and financial reporting for our Minnesota facilities.

You will manage private pay, state invoices, and accounts payable while ensuring compliance with regulations and high-quality resident service. Strong leadership and communication are essential as you guide staff and optimize financial processes across the organization.