Healthcare Revenue Cycle Process Analyst

Veracyte, Inc.; Oregon; Hybrid; USD 95,000 - 109,000; Full time

Job summary

Veracyte, Inc. seeks a motivated Business Process Analyst to support Reimbursement Operations through process improvement, workflow optimization, and business transformation initiatives.

You will partner with Reimbursement Ops, IT, and external vendors to document requirements and implement solutions that boost productivity, quality, reimbursement outcomes, and patient experience. The role requires strong analytical skills, healthcare operations experience, and expertise in process mapping, data

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Healthcare Informatics, or related field.
• 1-3 years of experience in business analysis, process improvement, healthcare operations, revenue cycle, or related roles.
• Experience documenting business processes and identifying operational improvement opportunities.
• Experience in healthcare revenue cycle management, payer operations, diagnostics, laboratory services, or healthcare technology.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and stakeholder management abilities.
• Proficiency in Microsoft Excel, PowerPoint, and process mapping tools.

Responsibilities

• Process Improvement & Operational Excellence
• Analyze end-to-end revenue cycle workflows and identify opportunities to reduce manual effort, rework, and process variation.
• Document current-state and future-state business processes using process maps, swimlane diagrams, and workflow documentation.
• Conduct root-cause analysis to identify operational bottlenecks, delays, and quality issues.
• Contribute to the development of recommendations to improve efficiency, scalability, compliance, and customer experience.
• Collaborate with operational teams to standardize and optimize workflows across Reimbursement Operations.
• Business Analysis & Requirements Management
• Gather and document business requirements for operational and technology initiatives.
• Create process flows, BRDs, user stories, and acceptance criteria.
• Support prioritization of enhancement requests and process improvement opportunities.
• Perform impact assessments for proposed operational and system changes.
• Assist business stakeholders in defining success metrics and operational KPIs.
• Systems & Integration Support
• Assist in documenting system integration requirements and operational workflows between platforms.
• Collaborate with IT teams, vendors, and business users to ensure solutions meet operational needs.
• Participate in testing, validation, and user acceptance activities.
• Project Support & Collaboration
• Participate in stakeholder meetings, process workshops, and requirements gathering sessions.
• Track project deliverables, risks, issues, and action items.
• Communicate recommendations, findings, and project updates to operational leadership.
• Support organizational change management and adoption of new processes.

Skills

Analytical thinking

Problem-solving

Communication

Microsoft Excel

PowerPoint

Process mapping

Education

Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, Healthcare Informatics, or related field

Tools

Salesforce

XIFIN

OCR

IDP

Billing systems

Job description

Veracyte, Inc. seeks a motivated Business Process Analyst to support Reimbursement Operations through process improvement, workflow optimization, and business transformation initiatives.

You will partner with Reimbursement Ops, IT, and external vendors to document requirements and implement solutions that boost productivity, quality, reimbursement outcomes, and patient experience. The role requires strong analytical skills, healthcare operations experience, and expertise in process mapping, data