Healthcare Registration Specialist – Part-Time, Compassionate

r1rcm; Appleton (WI); On-site; USD 31,000 - 47,000; Part time

Job summary

R1 RCM Inc. seeks a Part-Time Customer Service Representative in Patient Registration at Ascension St. Elizabeth Hospital.

You’ll be the friendly first contact for patients checking in, guiding them through the registration process and collecting accurate information with empathy. No healthcare background is required—training is provided. You’ll work in a fast-paced hospital environment, collaborate with clinicians and staff, and help patients navigate insurance details while delivering calm,

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Ability to pass background check and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Empathy

Time management

Education

High School Diploma or GED

Job description

R1 RCM Inc. seeks a Part-Time Customer Service Representative in Patient Registration at Ascension St. Elizabeth Hospital.

You’ll be the friendly first contact for patients checking in, guiding them through the registration process and collecting accurate information with empathy. No healthcare background is required—training is provided. You’ll work in a fast-paced hospital environment, collaborate with clinicians and staff, and help patients navigate insurance details while delivering calm,