Healthcare Refund & Reconciliation Specialist

Capitol Imaging Services, LLC; Metairie (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Capitol Imaging Services, LLC is seeking a precise Medical Refund Specialist to review healthcare billing accounts, identify credit balances, and determine if overpayments occurred. You will validate refunds, document steps, and coordinate with payers and patients to resolve discrepancies.

The role requires 1–2+ years in medical billing, strong Excel and data accuracy, and adherence to HIPAA and internal controls. A high school diploma is required, with onsite work in a healthcare setting.

Qualifications

• 1–2+ years in medical billing or revenue cycle management.
• Experience with EHR/billing systems.
• Strong Excel skills and data accuracy.
• Good communication and documentation abilities.

Responsibilities

• Review patient accounts for credit balances and potential overpayments.
• Validate and track refund requests from start to payout.
• Read EOBs to confirm payment postings and reversals.
• Route refund requests for management approval and disbursement.
• Communicate with payers and patients to resolve discrepancies.
• Maintain refund logs and audit-ready records.

Skills

Attention to detail

Data entry

Analytical thinking

Customer communication

Education

High School Diploma

Tools

Excel

SharePoint

EHR system

Billing software

Job description

Capitol Imaging Services, LLC is seeking a precise Medical Refund Specialist to review healthcare billing accounts, identify credit balances, and determine if overpayments occurred. You will validate refunds, document steps, and coordinate with payers and patients to resolve discrepancies.

The role requires 1–2+ years in medical billing, strong Excel and data accuracy, and adherence to HIPAA and internal controls. A high school diploma is required, with onsite work in a healthcare setting.