Healthcare Referrals & Authorizations Specialist

Watson Clinic; Lakeland (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Watson Clinic in Lakeland, FL is seeking a Referral Specialist to obtain insurance referrals, prior authorizations, and pre-determinations enabling patients to access our health care providers.

You will complete daily workload assignments for referrals and authorizations, document actions in Clinic systems, and maintain proactive communication with physician offices to ensure efficient processing of referrals and approvals.

Qualifications

• Excellent communication skills (oral and written) required.
• Ability to type 35 wpm and use IDX scheduling systems.

Responsibilities

• Obtain authorizations, referrals, and pre-determinations for clinic patients.
• Process authorizations and referrals per insurance guidelines and clinical requirements.
• Document all actions in Clinic systems, including referrals and reservations.
• Maintain clear communications with physician offices and support staff.
• Attend departmental meetings and keep specialty processes up to date.

Skills

Communication skills

Typing 35wpm

IDX scheduling

Multi-tasking

Education

High School Diploma

Tools

Epic EHR

Athena IDX

Job description

Watson Clinic in Lakeland, FL is seeking a Referral Specialist to obtain insurance referrals, prior authorizations, and pre-determinations enabling patients to access our health care providers.

You will complete daily workload assignments for referrals and authorizations, document actions in Clinic systems, and maintain proactive communication with physician offices to ensure efficient processing of referrals and approvals.