Healthcare Eligibility & Referral Coordinator

Mindlance; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A national recruiting firm is seeking a detail-oriented individual for a data entry and customer service role in Memphis. Responsibilities include answering calls, handling referrals, entering patient information, and maintaining communication with clients. The ideal candidate must be a high school graduate with knowledge of medical terminology and experience in customer service. Strong organizational and analytical skills are essential to succeed in this dynamic position that operates Monday to Friday.

Qualifications

• 1-2 years of data entry and/or customer service experience, preferably in the health insurance industry.
• Knowledge of medical terminology, prior authorizations, and appeals required.
• Excellent written and verbal communication skills with the ability to interact well at all levels.

Responsibilities

• Review incoming referrals for completeness and confirm FDA requirements are met.
• Answer all incoming calls on Hotline quickly and efficiently.
• Accurately enter preliminary patient information into client database.

Skills

Data entry

Customer service

Analytical skills

Communication skills

Organizational skills

MS Office proficiency

Education

High school graduate

Job description

A national recruiting firm is seeking a detail-oriented individual for a data entry and customer service role in Memphis. Responsibilities include answering calls, handling referrals, entering patient information, and maintaining communication with clients. The ideal candidate must be a high school graduate with knowledge of medical terminology and experience in customer service. Strong organizational and analytical skills are essential to succeed in this dynamic position that operates Monday to Friday.