Healthcare Referral & Business Development Specialist

American Family Care; Ladera Ranch (CA); On-site; USD 28,929 - 41,328; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Job summary

A leading healthcare provider is seeking a Business Development and Referral Coordinator based in California. The role involves managing referral operations and building relationships with customers and specialists. Responsibilities include standardizing referral processes, ensuring timely tracking, and coordinating with insurance companies. Ideal candidates should have experience in healthcare referrals, familiarity with Electronic Health Records, and strong organizational skills. Join us in our mission to provide exemplary patient-centric care in a supportive environment.

Qualifications

• Experience with referrals in healthcare preferred.
• Experience with Electronic Health Records required.
• Proficient knowledge of insurance policies, CPT and ICD-10 knowledge.
• WC/OCCMED experience and urgent care experience are valuable.

Responsibilities

• Manage referral operations and standardize procedures.
• Prioritize and track referrals based on urgency.
• Coordinate with insurance companies for prior approvals.
• Act as point of contact for patients and specialists.

Skills

Customer service skills

Critical thinking

Organizational skills

IT competence

Professional attitude

Tools

Electronic Health Records

MS Office

Job description

A leading healthcare provider is seeking a Business Development and Referral Coordinator based in California. The role involves managing referral operations and building relationships with customers and specialists. Responsibilities include standardizing referral processes, ensuring timely tracking, and coordinating with insurance companies. Ideal candidates should have experience in healthcare referrals, familiarity with Electronic Health Records, and strong organizational skills. Join us in our mission to provide exemplary patient-centric care in a supportive environment.