Healthcare Quality Specialist: Data-Driven Improvement

Integratedservice; Hillsboro (OH); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP provides support

Job summary

Integrated Services for Behavioral Health is seeking a Quality Specialist to advance performance, compliance, and patient care quality across Ohio teams. You will collect and analyze data, support audits, and drive improvement projects using PDSA cycles in collaboration with clinical and administrative staff.

Responsibilities include developing dashboards, maintaining documentation, and ensuring CARF/Medicaid/MIP compliance while fostering a culture of continuous improvement.

Qualifications

• Collect, analyze, and report data on quality indicators and client satisfaction.
• Assist audits, including chart reviews and regulatory surveys.
• Ensure compliance with CARF, Medicaid/Medicare, and licenses.
• Support quality improvement projects (PDSA cycles, root cause analyses).
• Implement quality efforts in the OhioRISE program with policy adherence.
• Track CAPs and drive areas for improvement.
• Develop and update quality policies and training materials.
• Coordinate quality committee meetings and follow-up actions.
• Develop dashboards and visualizations for internal reporting.
• Collaborate with clinical teams to meet payer and regulatory requirements.
• All other duties as assigned.
• Strong analytical and communication skills are required.

Responsibilities

• Collect, analyze, and report data related to quality indicators and client satisfaction.
• Assist internal and external audits and regulatory surveys.
• Support accreditation and licensing standards compliance.
• Lead PDSA cycles and root cause analyses.
• Create dashboards and dashboards for internal quality tracking.
• Collaborate with clinical teams to ensure payer/regulatory requirements are met.

Skills

Data analysis

PDSA cycles

Lean Six Sigma

Regulatory compliance

Strong communication

Education

Bachelor’s degree in public health / health administration

Master’s degree in healthcare administration / public health

Tools

EHR systems

Quality reporting tools

Job description

Integrated Services for Behavioral Health is seeking a Quality Specialist to advance performance, compliance, and patient care quality across Ohio teams. You will collect and analyze data, support audits, and drive improvement projects using PDSA cycles in collaboration with clinical and administrative staff.

Responsibilities include developing dashboards, maintaining documentation, and ensuring CARF/Medicaid/MIP compliance while fostering a culture of continuous improvement.