Healthcare Quality & Continuous Improvement Analyst

Johnson-Health-Center; Madison Heights (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Johnson Health Center seeks a Continuous Improvement and Quality Analyst (CIQA) to monitor and analyze quality standards across all departments under the Director of Compliance. The role involves data collection, audits, and guidance to ensure adherence to regulatory standards and accreditation bodies.

Responsibilities include leading audits, training, and coordinating with partners, while supporting quality improvement initiatives and patient satisfaction efforts.

Qualifications

• Bachelor’s Degree preferred in Health or Business, or 2-3 years related experience.
• 1-3 years of relevant FQHC experience preferred.
• Advanced Excel skills; proficiency with Word, Outlook, and PowerPoint.
• Strong analytical and critical thinking skills to compile information from multiple sources.
• Excellent organizational and project management abilities in a team-based setting.

Responsibilities

• Monitor and analyze quality improvement initiatives across Johnson Health Center.
• Conduct audits of compliance, quality measures, and the 340B program.
• Prepare reports and data collection with the Director of Compliance.
• Lead meetings, training, and provide guidance on compliance programs.
• Coordinate and manage audits and regulatory documents.
• Assist with patient satisfaction surveys and improve patient experience.

Skills

Analytical skills

Communication

Microsoft Office

Excel

Critical thinking

Education

Bachelor’s Degree (Health or Business)

Tools

Excel

MS Office Suite

Job description

Johnson Health Center seeks a Continuous Improvement and Quality Analyst (CIQA) to monitor and analyze quality standards across all departments under the Director of Compliance. The role involves data collection, audits, and guidance to ensure adherence to regulatory standards and accreditation bodies.

Responsibilities include leading audits, training, and coordinating with partners, while supporting quality improvement initiatives and patient satisfaction efforts.