Healthcare Program Support Specialist

State of Florida; Pensacola (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Tuition waivers

Job summary

Florida Department of Health in Pensacola, FL, seeks a clerical support specialist to assist the Medical Foster Care (MFC) program. This role includes handling records, scheduling meetings, coordinating travel, and preparing correspondence for referrals and clients.

Ideal candidates have a high school diploma, valid driver's license, and strong communication skills; experience in a medical setting is preferred. This position involves data entry and compliance with DOH policies.

Qualifications

• Knowledge of quality improvement and data collection.
• Judgement and decision-making, critical thinking and active listening skills.
• Ability to communicate effectively verbally and in writing.
• Ability to implement change.
• Ability to use multiple computer programs and software such as Microsoft Word, Outlook, TEAMS, and Office to retrieve and input data.
• Ability to prioritize work and adapt to changing priorities.
• Ability to work independently and monitor work for accuracy.
• Ability to work effectively with a health care team and maintain relationships.
• Knowledge of patient confidentiality laws.
• Ability to review data for accuracy and completeness.
• Ability to solve problems.
• Ability to plan, organize and coordinate work assignments.

Responsibilities

• Collaborates with program staff to develop seamless support processes.
• Prepares and sends correspondence and documents for referrals and clients.
• Reviews correspondence and tracks follow-ups.
• Manages and files client and program records.
• Assembles and maintains MFC administrative records.
• Prepares records for closure and redacts records for adopted children.
• Maintains MFC schedules and coordinates meetings and trainings.
• Schedules and monitors MFC appointments.
• Monitors MMA plan assignments and coordinates updates.
• Provides support with calendars, travel, and meetings.
• Documents all client activities in electronic records.
• Communicates with staff, parents, and community representatives.

Skills

Quality improvement

Communication skills

Prioritization

Independency

Problem solving

Education

High school or GED diploma

Tools

Microsoft Word

Outlook

TEAMS

SharePoint

Job description

Florida Department of Health in Pensacola, FL, seeks a clerical support specialist to assist the Medical Foster Care (MFC) program. This role includes handling records, scheduling meetings, coordinating travel, and preparing correspondence for referrals and clients.

Ideal candidates have a high school diploma, valid driver's license, and strong communication skills; experience in a medical setting is preferred. This position involves data entry and compliance with DOH policies.