Healthcare Program Coordinator-Onboarding & Client Support

Cross Country Healthcare, Inc.; Downey (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

401(k) plan

Tuition assistance

Pet insurance

Wellness program

Job summary

Cross Country Healthcare, Inc. is seeking a Program Coordinator in Downey, California, to provide operational, administrative, and customer support in delivering homecare services for PACE programs. The role includes onboarding caregivers, maintaining their records, and communicating with clients effectively.

The ideal candidate has at least one year of experience in administrative support, strong organizational skills, and is bilingual in Spanish. Comprehensive benefits such as medical insurance and 401(k) plan are offered.

Qualifications

• Minimum of one year of administrative or client support experience, preferably in healthcare or staffing.
• Strong organizational and time-management skills with the ability to handle multiple priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Assist caregivers with onboarding, orientation, credentialing, and system access.
• Provide ongoing support to field staff by addressing questions and resolving issues.
• Maintain accurate and current records of caregiver credentials and certifications.

Skills

Client support experience

Organizational skills

Communication skills

Proficiency in Microsoft Office

Bilingual in Spanish

Education

High School Diploma or equivalent

Tools

VMS technology

Job description

Cross Country Healthcare, Inc. is seeking a Program Coordinator in Downey, California, to provide operational, administrative, and customer support in delivering homecare services for PACE programs. The role includes onboarding caregivers, maintaining their records, and communicating with clients effectively.

The ideal candidate has at least one year of experience in administrative support, strong organizational skills, and is bilingual in Spanish. Comprehensive benefits such as medical insurance and 401(k) plan are offered.