Healthcare Portal Administrator — Access & Support

Alteva RCM; New York (NY); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with employer match

Paid family leave

Short-term disability

Life insurance

Job summary

Alteva RCM in New York, NY seeks a Commercial Health Insurance Portal Administrator. This full-time, in-person role is responsible for managing healthcare provider access to various client portals and ensuring smooth operations in compliance with security protocols.

The ideal candidate will have at least one year of portal management experience, customer service skills, and proficiency in MS Word and Excel. Comprehensive benefits such as health, dental, and retirement plans are included.

Qualifications

• Minimum one year of portal management experience including customer service.
• PC skills including MS Word and Excel.
• Vocational School/Certificate Program in Medical billing or Health Information Technology or similar field.

Responsibilities

• Gain access as a 3rd party billing company to various client portals.
• Communicate with clients to facilitate portal access.
• Ensure only authorized users have access to the Claims Portal.
• Assist new hires and existing employees with access and password resets.
• Monitor and manage access permissions for different user roles.

Skills

Portal management experience

Customer service

PC skills

Knowledge of health insurance portals

Education

Vocational School/Certificate Program in Medical billing or Health Information Technology

High School Diploma or GED

Some college preferred

Tools

MS Word

MS Excel

Job description

Alteva RCM in New York, NY seeks a Commercial Health Insurance Portal Administrator. This full-time, in-person role is responsible for managing healthcare provider access to various client portals and ensuring smooth operations in compliance with security protocols.

The ideal candidate will have at least one year of portal management experience, customer service skills, and proficiency in MS Word and Excel. Comprehensive benefits such as health, dental, and retirement plans are included.