Client Onboarding Associate (Fully On-Site)

Alteva RCM; New York (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid family leave

Short-term disability

Life insurance

401(k) plan with employer match

Flexible spending accounts

Employee discount and referral program

Job summary

Alteva RCM is looking for a skilled Medical Biller to join our Client Implementation team. The role involves ensuring a smooth onboarding process for new physician accounts in Queens, New York.

Qualified candidates will have 2 years of Medical Billing experience, familiarity with various portals, and excellent communication skills. We offer a comprehensive benefits package including health, dental, and vision insurance, as well as a 401(k) plan with employer match.

Qualifications

• 2 years of experience in Medical Billing.
• Familiarity with various portals such as Navinet, Optum, Availity, CAQH, and Medicare.
• Experience with EFT and ERA enrollment.

Responsibilities

• Ensure onboarding intake information is obtained for physician enrollment.
• Coordinate provider set up with Sharefile and Billing Software.
• Complete ERA/EFT enrollments for providers.
• Communicate with physician and administrative staff for account implementation.
• Guide clients through the onboarding process.
• Manage early stages of new provider accounts.

Skills

Medical Billing experience

Knowledge of portals (Navinet, Optum, Availity, CAQH, Medicare)

EFT and ERA enrollment experience

Excellent communication skills

Ability to work independently and collaboratively

Attention to detail

Time-management skills

Job description

Job Summary

At Alteva RCM, we help healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions.

We are currently seeking a skilled Medical Biller to join our Client Implementation team, ensuring a smooth onboarding process for new physician accounts. This is a full‑time, in‑person role located in Queens, New York.

Primary Responsibilities

• Ensure that all onboarding intake information is obtained for new physician enrollment, contracting, and other related purposes
• Coordinate provider set up with Sharefile, Billing Software and Clearing House
• Complete ERA/EFT enrollments for new and existing providers
• Communicate via phone and email with physician and administrative office staff to ensure a successful account implementation
• Guide new clients through the onboarding process, and answer any questions that arise
• Manage the early stages of new provider accounts until assigned to an account manager

Qualifications

• 2 years of experience in Medical Billing
• Familiarity with various portals (Navinet, Optum, Availity, CAQH, Medicare)
• Experience with EFT and ERA enrollment
• Excellent communication skills (written and verbal)
• Ability to work both independently and collaboratively within a team environment
• Attention to detail and strong time‑management skills

Benefits

Alteva RCM offers a comprehensive benefits package that includes health, dental, and vision insurance; an employee assistance plan; paid family leave; short‑term disability and life insurance; a 401(k) plan with employer match; flexible spending accounts; and an employee discount and referral program.

Compensation

Salary: $55,000–$65,000 per year, commensurate with experience.

Job Details

Job Type: Full‑time

Location: Queens, New York (in‑person)