Healthcare Ops Intern — Client Success (On-Site NYC)

Circle Health; New York (NY); On-site; USD 24,796 - 34,440; Full time

Job summary

Circle Health is seeking a Client Success Intern (Healthcare Operations) for a full-time, on-site role in the New York City metropolitan area. The intern will support care coordination initiatives, monitor client satisfaction, and help streamline operations to improve patient engagement and outcomes.

Responsibilities include handling client communication, resolving concerns, supporting data analysis and reporting, and contributing to strategies for operational improvements in health engagement

Qualifications

• Strong interpersonal skills to build trusted client relationships and collaborate with cross-functional teams.
• Excellent verbal and written communication skills.
• Ability to prioritize customer needs and deliver high-quality service experiences.
• Demonstrated interest in customer success, healthcare operations, or care coordination.
• Analytical mindset with the ability to work with data and generate insights.

Responsibilities

• Handle client communication and ensure customer satisfaction.
• Resolve client concerns efficiently and support data analysis and reporting.
• Contribute to strategies for operational improvements in health engagement models.
• Travel regularly to client locations within NY/NJ and coordinate in person."

Skills

Interpersonal skills

Verbal and written communication

Customer success mindset

Healthcare operations interest

Data analysis

Organizational skills

Education

Bachelor’s degree in healthcare management, business, communications, or a related field (or currently pursuing one)

Job description

Circle Health is seeking a Client Success Intern (Healthcare Operations) for a full-time, on-site role in the New York City metropolitan area. The intern will support care coordination initiatives, monitor client satisfaction, and help streamline operations to improve patient engagement and outcomes.

Responsibilities include handling client communication, resolving concerns, supporting data analysis and reporting, and contributing to strategies for operational improvements in health engagement