Healthcare Operations Manager

Ansible Government Solutions; Malvern (Chester County); On-site; USD 70,000 - 90,000; Full time

Job summary

Ansible Government Solutions in Malvern is seeking a Healthcare Operations Manager to coordinate various departments and serve as a primary point of contact for customer and employee relations. This role involves ensuring contracts are fully staffed and managing employee relations within the program. Strong program management experience and government compliance knowledge are essential.

The position requires travel up to 25% of the time, with a focus on driving project success and maintaining stakeholder communication. Candidates must possess a Bachelor's degree and have relevant experience in government contracting or healthcare staffing.

Qualifications

• 2-3 years of experience in program or project management.
• Strong understanding of government onboarding and compliance.
• Ability to handle fast-paced environments and shifting priorities.

Responsibilities

• Act as the liaison between the company and clients.
• Ensure contracts are fully staffed and quality candidates.
• Manage employee relations and conduct stakeholder meetings.

Skills

Program management

Government contracting knowledge

Project management software

Microsoft Office Suite

Experience in federal healthcare staffing

Education

Bachelor's degree

Tools

Applicant Tracking Systems (ATS)

Job description

Overview

We are seeking a highly organized and proactive Healthcare Operations Manager to join our team. Ansible Government Solutions supports federal clients across the country with temporary and long-term staffing in the areas of healthcare, national security, and research. This role will be central in coordinating efforts across various departments while serving as the primary point of contact for both customer and employee relations. The Healthcare Operations Manager will work closely with Finance, HR, and Recruitment to drive the success of our projects. Travel can be expected approximately 25% of the time for client meetings, site visits, and cross-departmental collaboration. It can be expected that the eventual book of business under the Healthcare Operations Manager will include 100-300+ full-time equivalents of temporary staff assigned across multiple projects.

Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities

• Act as the primary liaison between the company and its clients, ensuring effective communication and timely issue resolution
• Ensure our contracts are fully staffed and that the quality of candidates meets the terms and conditions of our contract, and the expectations of our clients
• Collaborate with Finance, HR, and Recruitment to streamline processes and enhance program success
• Manage employee relations within the program, fostering a positive and productive work environment
• Conduct regular stakeholder meetings to provide updates, gather feedback, and address challenges proactively
• Analyze program performance metrics and prepare reports for senior management
• Ensure compliance with regulatory requirements (Federal, State, & Local), the terms and conditions of our contract with the Government, and company policies
• Provide strategic input to the CEO for effective project delivery
• Travel up to 25% of the time to client sites and other locations to support project needs

Qualifications

• Bachelor’s degree
• Proven experience in program or project management, preferably in government contracting or federal healthcare staffing
• Shall have at least 2-3 years of related experience
• Strong understanding of government onboarding processes, security, credentialing, terminology, and compliance requirements
• Must be able to pass a government background check and meet eligibility requirements for security clearances
• Ansible has a Facility Clearance; you must be able to pass security and drug screenings
• Knowledge of contract management principles and experience negotiating agreements
• Familiarity with Applicant Tracking Systems (ATS) and other recruitment-related software
• Ability to thrive in a fast-paced environment and adapt to shifting priorities
• Proficiency in project management software and Microsoft Office Suite
• Preferred: Experience with government regulations, compliance, and reporting requirements

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.