Healthcare Operations & Front Desk Specialist

UVM Health Network - Home, Health and Hospice; Colchester (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

UVM Health Network - Home, Health and Hospice is seeking an Operations Support Specialist to ensure efficient day-to-day operations across Home Health and Hospice offices.

Under the supervision of the Executive Office Manager, this role supports front desk operations, facility access and deliveries, supply coordination, scheduling logistics, and general office coordination while maintaining professionalism, confidentiality, and adherence to organizational policies.

Qualifications

• High school diploma required; associate degree preferred.
• 2-3 years administrative, front desk, or operations support experience; healthcare experience preferred.
• Strong communication, customer service, and organizational skills.
• Ability to work independently and manage competing priorities.

Responsibilities

• Maintains a professional and welcoming front desk environment.
• Serves as primary contact for visitors, staff, and vendors.
• Assists with facility access and delivery coordination.
• Follows established procedures for operational activities.
• Escalates concerns appropriately.
• Maintains operational supply inventories.
• Processes incoming and outgoing mail.
• Logs and secures incoming checks and deposits.

Skills

Administrative experience

Front desk experience

Communication

Organizational skills

Independent work

Customer service

Microsoft Office

Scheduling tools

Attention to detail

Education

High school diploma

Associate degree

Tools

Microsoft Office

Scheduling tools

Job description

UVM Health Network - Home, Health and Hospice is seeking an Operations Support Specialist to ensure efficient day-to-day operations across Home Health and Hospice offices.

Under the supervision of the Executive Office Manager, this role supports front desk operations, facility access and deliveries, supply coordination, scheduling logistics, and general office coordination while maintaining professionalism, confidentiality, and adherence to organizational policies.