Healthcare Operations Associate - Full Time

Delfino; United States; On-site; Full time

Job summary

Join an innovative health tech start-up as a Healthcare Operations Associate and play a crucial role in enhancing healthcare efficiency. This full-time position offers the opportunity to work closely with the founders of a Y Combinator-backed company, leveraging generative AI to streamline communication with payors. Ideal candidates will have experience in insurance verification or medical billing and possess strong attention to detail and communication skills. If you're eager to thrive in a dynamic, remote environment and contribute to meaningful change in healthcare, this role is perfect for you.

Qualifications

• 2+ years of healthcare experience with a focus on insurance processes.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Assist in making calls to payors using AI technology.
• Check call outputs and recordings for accuracy and quality.

Skills

Insurance Benefits Verification

Medical Billing

Prior Authorization

Communication Skills

Attention to Detail

Problem Solving

Adaptability to New Technologies

Job description

Healthcare Operations Associate - Full Time

This range is provided by Delfino AI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/yr - $19.00/yr

We are an early stage, Y Combinator-backed health tech start-up that uses generative AI to help automate the calls that providers' offices make to payors. We are looking for a Healthcare Operations Associate to join our small team on a full time basis. Join us as we help improve healthcare efficiency.

You’ll work directly with the two founders to shape the direction of the start-up company. Our founders are graduates of Stanford, MIT and Harvard Business School and hold a PhD and PharmD.

What You’ll Do

• Assist our generative AI-powered platform in making calls to payors
• Check call outputs for accuracy and completeness
• Check call recordings for quality
• Help train our AI technology by providing feedback and recommendations
• Take an entrepreneurial mentality to identify new opportunities
• Have a front row seat to a fast growing, early stage Y Combinator company

About You

• You have previous experience in insurance benefits verification, prior authorization and/or medical billing
• You have worked in healthcare for 2+ years
• You can execute a high volume of tasks with extreme accuracy, while balancing for speed
• You have strong communication skills
• You have strong attention to detail
• You can problem solve and provide recommendations for improvements
• You love learning quickly and are excited to try out new technologies, including generative AI
• You are excited about iterating quickly and solving complex problems in a rapidly changing environment of a small start-up
• You thrive in the flexibility of a remote working environment
• You enjoy building in a small, close-knit team with no bureaucracy
• You are able to work in compliance with HIPAA regulations and safeguard personal information
• You’re excited about the massive impact of improving healthcare efficiency

Preferred Qualifications

• Previous experience in insurance benefits verification, prior authorization and/or medical billing. Or, previous experience as pharmacy technician or other health insurance background.
• 1-2 years of customer service, sales, or call center experience

If you’re interested, message us with a short intro, including up to 100 words on why you think you would be a good fit; your previous experience in insurance benefits verification, prior authorization, and/or medical billing; and a resume. If you were referred by someone, please feel free to include their name.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Technology, Information and Internet