Healthcare Office Operations Manager

Nicklaus Children's Health System; Ohio; On-site; USD 65,000 - 90,000; Full time

Job summary

Nicklaushealth in Ohio is seeking an experienced Office Manager to organize and oversee clinic operations, improve efficiency, and lead a team of staff. The role focuses on coordinating physicians and staff to meet budgetary and service goals.

The candidate will optimize scheduling, support A/R/A/P processes, and ensure compliance with hospital policies while fostering professional growth within the team.

Qualifications

• 4 years of relevant office experience (OR) 1 year of relevant office experience with an Associate's Degree or higher.
• Experience in office management and supervision preferred.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to handle multiple assignments, set priorities, and meet deadlines.

Responsibilities

• Organize and manage office operations to ensure efficiency and effectiveness.
• Optimize appointment slots and manage clinic/block utilization.
• Oversee day-to-day operations of specialty practices and coordinate with physicians and leaders.
• Support accounts receivable and accounts payable processes and invoice handling.
• Oversee front-end revenue cycle functions, scheduling, authorizations, records, and co-pay collections.
• Ensure adherence to department policies and maintain compliance with hospital requirements.
• Provide supervision, coaching, and performance evaluations for staff.

Skills

Office management

Supervisory experience

Time management

Communication skills

Team building

Education

Associate's Degree or higher

High school education or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Nicklaushealth in Ohio is seeking an experienced Office Manager to organize and oversee clinic operations, improve efficiency, and lead a team of staff. The role focuses on coordinating physicians and staff to meet budgetary and service goals.

The candidate will optimize scheduling, support A/R/A/P processes, and ensure compliance with hospital policies while fostering professional growth within the team.