Healthcare Office Operations Manager

Fort Wayne Health Campus; Fort Wayne (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Fort Wayne Health Campus in Fort Wayne, IN seeks a skilled Business Office Manager to oversee our billing, accounting, HR, and daily business office operations. You’ll deliver exceptional service to residents and families while ensuring accuracy and compliance.

The role requires strong analytical and communication skills, proficiency with Microsoft Office, and the ability to work with diverse teams. A high school diploma is required; related degree is preferred.

Qualifications

• Experience in healthcare administration or business office setting.
• Strong analytical and problem-solving abilities in fast-paced environments.
• Excellent communication and interpersonal skills with diverse populations.
• Proficient in Microsoft Office and capable of learning an electronic medical records system.
• High school diploma or equivalent required; an associate's or bachelor's degree in healthcare administration or related field preferred.

Responsibilities

• Manage and oversee day-to-day operations of the business office, including accounting, billing, and human resources.
• Develop and implement processes to improve efficiency, productivity, and accuracy of business office functions.
• Collaborate with department directors and managers to ensure effective communication and coordination.
• Provide exceptional customer service to residents, families, and staff, resolving issues timely and professionally.
• Assist with budget development and financial planning, ensuring compliance with regulatory requirements.
• Maintain confidentiality and handle sensitive information with discretion.

Skills

Analytical skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Associates or Bachelor's preferred

Tools

Microsoft Office

EMR system

Job description

Fort Wayne Health Campus in Fort Wayne, IN seeks a skilled Business Office Manager to oversee our billing, accounting, HR, and daily business office operations. You’ll deliver exceptional service to residents and families while ensuring accuracy and compliance.

The role requires strong analytical and communication skills, proficiency with Microsoft Office, and the ability to work with diverse teams. A high school diploma is required; related degree is preferred.