Healthcare Office Manager - Growth, Impact & Team Empowerment

Elite DNA Behavioral Health; Delaware; On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Benefits package

PTO 15 days + birthday day

Growth opportunities

Job summary

Elite DNA Behavioral Health is seeking a full-time Office Manager in St. Augustine to maintain an orderly, efficient office routine. You will respond to patient inquiries, review invoices, and support clinicians with documentation and scheduling.

You’ll coordinate with psychiatrists, PA/APRNs, and staff to ensure accurate records and timely actions. Responsibilities include triaging calls, documenting interactions in patient charts, and ensuring compliance with guidelines.

Qualifications

• Bachelor’s degree in business administration or healthcare.
• 3–5 years healthcare experience.
• Strong written and oral communication skills.
• Medical terminology knowledge essential.

Responsibilities

• Respond to patient inquiries and other correspondence as necessary.
• Administer guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Review statements, invoices, receipts, and charges; work with clinic staff on co-pays and AR.
• Collaborate with team to ensure positive experiences for clients.
• Triage patient calls and document interactions within 24 hours.

Skills

Oral and written communications

Time management

Attention to detail

Interpersonal skills

Medical terminology

Education

Bachelor’s degree in business administration or healthcare

3–5 years healthcare experience

Tools

Athena EHR

Microsoft Office

Job description

Elite DNA Behavioral Health is seeking a full-time Office Manager in St. Augustine to maintain an orderly, efficient office routine. You will respond to patient inquiries, review invoices, and support clinicians with documentation and scheduling.

You’ll coordinate with psychiatrists, PA/APRNs, and staff to ensure accurate records and timely actions. Responsibilities include triaging calls, documenting interactions in patient charts, and ensuring compliance with guidelines.