Healthcare Office & Billing Coordinator

Silver-Tree-Nursing-; Schertz (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off

401(k) plan

Health, Dental, and Vision Insurance

Job summary

Creative Solutions in Healthcare is seeking an Assistant Business Office Manager to support the financial and administrative operations of a long-term care facility. The role emphasizes AR management, billing processing, and claims with attention to compliance and resident well-being.

You will collaborate with residents, families, and staff while ensuring accurate documentation and efficient financial workflows, including training and adherence to office procedures.

Qualifications

• basic understanding of accounts receivable and financial processes
• strong organizational and multitasking skills
• proficient in computer usage, including typing and 10-key operations
• excellent verbal and written communication skills in English
• strong attention to detail and ability to meet deadlines
• genuine care for elderly and disabled individuals and resident well-being
• ability to comply with Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures

Responsibilities

• Support Accounts Receivable Management: maintain documentation, send collection letters, follow up on past-due receivables
• Assist in Billing Operations: compile/process monthly private billing, post daily cash deposits, verify information for new inquiries/admissions
• Process Claims: Medicare, MSP, Managed Care, and Primary Insurance claims with timely submissions and weekly follow-ups
• Maintain Resident Trust Funds: track and manage trust fund accounts per financial regulations
• Ensure Accurate Documentation: complete Medicare/HMO claims by the 5th of each month, bill hospice companies, manage daily deposits
• Communicate Professionally: work with residents, families, staff, and external stakeholders
• Assist in Training and Support: train team on the “3 Deep” backup requirement
• Participate in Interdisciplinary Meetings: review admissions/discharges/payor changes to maintain census and finances
• Perform Office Administrative Tasks: manage mail distribution, update census/payor changes in PCC, adhere to collection policies
• Support Financial Verification for Admissions: assist with financial verification and paperwork for new admissions

Skills

Accounts receivable basics

Organizational skills

Multitasking

Computer skills (typing, 10-key)

Verbal & written English communication

Attention to detail

Compassion for elderly/disabled

Policy compliance

Tools

PCC

Job description

Creative Solutions in Healthcare is seeking an Assistant Business Office Manager to support the financial and administrative operations of a long-term care facility. The role emphasizes AR management, billing processing, and claims with attention to compliance and resident well-being.

You will collaborate with residents, families, and staff while ensuring accurate documentation and efficient financial workflows, including training and adherence to office procedures.