Healthcare Office Assistant — Primary Care Support

Holyoke Medical Center, Inc.; Holyoke (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

403(b) retirement plan

Tuition reimbursement

In-house pharmacy

Relaxation room

Fitness center

LegalShield

Pet insurance

Free onsite parking

Job summary

Valley Health Systems, Inc. seeks an experienced Office Assistant for our Primary Care Physician Practice to coordinate and manage all administrative functions.

Responsibilities include greeting patients, verifying demographics and insurance, collecting co-pays, scheduling follow-ups, and inputting outpatient orders into the Medical Center's Order Entry System. Qualifications include a high school diploma, payer experience, ICD-10/HCPC knowledge, and bilingual English/Spanish preferred.

Qualifications

• High school diploma or equivalent.
• Experience working with third-party payers.
• Working knowledge of ICD-10 and HCPC coding preferred.
• Minimum of two years of experience in a physician's office or a similar healthcare environment preferred.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Provide administrative support to physicians/providers.
• Greet and assist patients with check-in and check-out procedures.
• Verify and update patient demographic and insurance information.
• Collect co-pays, encounter forms, and any other appropriate fees.
• Schedule follow-up appointments as needed.
• Accurately input outpatient orders into the Medical Center's Order Entry System.

Job description

Valley Health Systems, Inc. seeks an experienced Office Assistant for our Primary Care Physician Practice to coordinate and manage all administrative functions.

Responsibilities include greeting patients, verifying demographics and insurance, collecting co-pays, scheduling follow-ups, and inputting outpatient orders into the Medical Center's Order Entry System. Qualifications include a high school diploma, payer experience, ICD-10/HCPC knowledge, and bilingual English/Spanish preferred.