Healthcare Network Partnerships Lead

CVS Health; Clayton (NC); On-site; USD 54,000 - 146,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is seeking an experienced professional to design, maintain, and optimize provider networks and relationships. You will manage performance, resolve disputes, and collaborate with internal stakeholders to ensure quality and contract adherence.

Ideal candidates bring 5+ years in healthcare provider relationship management, strong communication, and the ability to travel up to 10%. This is a full-time, environment-focused role within CVS Health’s expansive network.

Qualifications

• 5+ years in healthcare provider relationship management with providers and health systems.
• Strong problem-solving and decision-making skills with limited supervision.
• Ability to collaborate across teams to achieve goals and deliverables.
• Capable of planning, prioritizing and executing multiple assignments to deadlines.
• Excellent written and verbal communication with internal and external stakeholders.

Responsibilities

• Establishes relationships with network providers and fosters collaboration for a strong network partnership.
• Analyzes provider performance and quality indicators to ensure contractual obligations and SLAs.
• Addresses escalated issues raised by providers with a proactive, customer-centric approach.
• Collaborates with network contracting to negotiate terms and conditions with providers.
• Develops plans to expand and enhance the network and onboard new providers in strategic areas.

Skills

Provider relationships

Stakeholder collaboration

Problem solving

Analytical thinking

Communication

Travel ability

Microsoft Office

Education

Bachelor's degree (preferred)

Tools

Microsoft Excel

Outlook

Job description

CVS Health is seeking an experienced professional to design, maintain, and optimize provider networks and relationships. You will manage performance, resolve disputes, and collaborate with internal stakeholders to ensure quality and contract adherence.

Ideal candidates bring 5+ years in healthcare provider relationship management, strong communication, and the ability to travel up to 10%. This is a full-time, environment-focused role within CVS Health’s expansive network.