Healthcare Member Services Leader

Advanced Health; Coos Bay (OR); Presencial; USD 111.000 - 167.000; Tempo integral

Benefícios oferecidos por esta vaga

PTO & sick leave

Health and life insurance

401(k) and Roth retirement with match

Profit-sharing

Remote work options

Flexible scheduling

Resumo da vaga

Advanced Health in Coos Bay, OR is seeking a Healthcare Customer Service Manager to lead the daily operations of the Member Services team and ensure timely, accurate and respectful service to members and customers. This onsite role reports to the Director of Member Services and emphasizes teamwork, compliance, and quality improvement.

You will supervise staff performance, drive service improvements, and align operations with our mission while upholding privacy, HIPAA, OSHA, and related

Qualificações

• Great communicator and compassionate with ability to thrive in a fast-paced environment.
• Strong customer service mindset and teamwork oriented are essential for success.

Responsabilidades

• Lead the daily operations of the Customer Service team, ensuring timely, accurate and respectful service to members and other customers.

Conhecimentos

Great communicator

Compassionate

Descrição da vaga

Advanced Health in Coos Bay, OR is seeking a Healthcare Customer Service Manager to lead the daily operations of the Member Services team and ensure timely, accurate and respectful service to members and customers. This onsite role reports to the Director of Member Services and emphasizes teamwork, compliance, and quality improvement.

You will supervise staff performance, drive service improvements, and align operations with our mission while upholding privacy, HIPAA, OSHA, and related