HEALTHCARE MANAGER - PRESCRIBER SERVICES

Mindful Therapy Group; Seattle (WA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in mental healthcare is seeking a Healthcare Manager for Prescriber Services to lead a dedicated team. This role focuses on enhancing the support for Nurse Practitioners, ensuring operational excellence, and fostering strong provider relationships. The ideal candidate will bring strategic leadership and hands-on management skills to improve workflows and patient access to mental health services. Join a forward-thinking organization that values innovation and continuous improvement, making a tangible difference in the lives of healthcare providers and their patients.

Qualifications

• Experience in managing healthcare teams and improving workflows.
• Strong understanding of mental health services and prescriber needs.

Responsibilities

• Lead and develop the NP Liaison team for high performance.
• Design scalable processes to reduce administrative burdens.
• Monitor team performance and establish KPIs.

Skills

Strategic Leadership

Team Management

Customer Service

Process Design

Relationship Management

Education

Bachelor's Degree in Healthcare Management

Master's Degree in Business Administration

Job description

HEALTHCARE MANAGER - PRESCRIBER SERVICES

Join to apply for the HEALTHCARE MANAGER - PRESCRIBER SERVICES role at Mindful Therapy Group

About Mindful Support Services

We are a business-to-business support service for independent mental healthcare practitioners, helping providers serve a growing client base. Our services include sourcing leads, marketing, billing, and payment collection from patients and insurers. Since 2011, we have supported over 2,000 mental healthcare providers.

Role Overview

The Prescriber Services Manager plays a key role in supporting Nurse Practitioners (NPs) delivering high-quality mental health care. The manager oversees a team supporting multiple offices, focusing on operational excellence, reducing administrative burdens, and strengthening provider relations. The ideal candidate combines strategic leadership, hands-on management, and relationship skills, with a passion for improving clinicians' workflows and patient access to mental health services.

Responsibilities

• Lead, coach, and develop the NP Liaison team to ensure high performance and engagement.
• Understand prescriber workflows, needs, and pain points to serve as a strategic partner.
• Design and implement scalable processes to reduce administrative burdens.
• Provide excellent customer service and maintain a visible presence within the NP community.
• Monitor team performance, establish KPIs, and report on impact and satisfaction.
• Collaborate with clinical, operational, and tech teams to advocate for prescriber needs.
• Identify and address support gaps with innovative solutions.
• Manage staffing and onboarding to support team growth.
• Cultivate a culture of operational excellence and continuous improvement.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Healthcare Provider

Industries: Individual and Family Services