Healthcare Logistics Operations Lead

MedSpeed; South Bend (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental, and vision coverage

401(k) plan

Paid time off

Job summary

MedSpeed is seeking an Operations Supervisor in South Bend, Indiana to lead Logistics Service Representatives and drive performance across daily operations. The role focuses on safety, data accuracy, and process improvements while promoting MedSpeed’s collaborative culture.

You will manage onboarding, training, and performance, coordinate maintenance, and partner with other teams to enhance service quality. A $5,000 sign-on bonus is offered for this location.

Qualifications

• Bachelor’s degree preferred in business/operations or related field.
• 1–3 years of progressive business experience preferred.
• Experience applying quality management principles.
• Strong project management skills.
• Excellent written and oral communication and interpersonal skills.
• Strong customer relations and ability to interact with key decision makers.
• Process-oriented with a mindset toward continuous improvement.
• Collaborative across departments and able to work under pressure.
• Strong computer skills with Office suite proficiency.

Responsibilities

• Lead Logistics Service Representatives including recruitment, onboarding, training, and performance management.
• Monitor service quality and efficiency using reports and coaching.
• Perform route observations to ensure safety and procedures and identify improvements.
• Maintain route, client, and data accuracy.
• Coordinate vehicle maintenance; maintain history and coordinate repairs.
• Assist operations on projects to improve efficiency and service quality.
• All other job-related duties as assigned.
• Promote MedSpeed team culture.

Skills

Leadership

Communication

Project management

Customer relations

Continuous improvement

Collaboration

Problem-solving

Microsoft Office

Education

Bachelor’s degree in related field

Tools

Microsoft Office Suite

Job description

MedSpeed is seeking an Operations Supervisor in South Bend, Indiana to lead Logistics Service Representatives and drive performance across daily operations. The role focuses on safety, data accuracy, and process improvements while promoting MedSpeed’s collaborative culture.

You will manage onboarding, training, and performance, coordinate maintenance, and partner with other teams to enhance service quality. A $5,000 sign-on bonus is offered for this location.