Healthcare Logistics Dispatcher: Route Optimization & Customer Care

MedSpeed; New Jersey; Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Career advancement opportunities

Competitive pay

Job summary

MedSpeed, a healthcare logistics company, is seeking a Dispatcher in Somerset, NJ. The role is full-time with a Monday–Friday shift from 11:30 am to 8:00 pm. You will monitor and route orders, create efficient transport routes, and communicate clearly with customers to resolve issues.

Ideal candidates have a high school diploma, experience in fast-paced settings, and strong data-entry and typing skills. MedSpeed offers competitive pay and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Experience in fast-paced environments preferred.
• Excellent verbal and written communication skills.
• Strong time-management and organizational abilities.
• Ability to enter data quickly and accurately.

Responsibilities

• Monitor and route customer orders per guidelines.
• Create efficient routes using routing tools and local knowledge.
• Handle service questions and resolve order issues with clear communication.
• Log and document issues in online systems per guidelines.
• Contribute to high-quality customer experience and feedback.
• Collaborate with market management for dispatch needs and improvements.
• Maintain knowledge of MedSpeed policies and client requirements.
• Assist with warehouse tasks when needed.

Skills

Customer-service

Time-management

Communication

Data entry

Typing speed

Education

High School Diploma or GED

Tools

Routing software

On-line systems

CRM systems

Job description

MedSpeed, a healthcare logistics company, is seeking a Dispatcher in Somerset, NJ. The role is full-time with a Monday–Friday shift from 11:30 am to 8:00 pm. You will monitor and route orders, create efficient transport routes, and communicate clearly with customers to resolve issues.

Ideal candidates have a high school diploma, experience in fast-paced settings, and strong data-entry and typing skills. MedSpeed offers competitive pay and a comprehensive benefits package.