Healthcare Liaison

360care; Lansing (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

360care is seeking a Sales and Marketing professional to drive revenue in Michigan by developing and maintaining relationships with long-term care facilities. The role requires serving as the sales representative in the defined area, traveling up to 75% of the time, and ensuring compliance with HIPAA and company policies.

The ideal candidate will have a Bachelor’s degree or higher preferred, a Health Insurance license within 45 days, and 3 years of healthcare sales experience.

Qualifications

• Bachelor's degree preferred or higher in a related field.
• 3 years healthcare sales experience preferred.
• Excellent communication, presentation and computer skills.
• Must be goal oriented and able to meet deadlines with timely reporting.
• Self-motivated, problem solving and multitasking abilities.
• Must have own transportation, good driving record and auto insurance.

Responsibilities

• Serve as Sales representative in the defined area.
• Travel 75% of the time to meet clients and opportunities.
• Create demand by identifying, developing and selling services to new accounts.
• Expand and maintain relationships with new and existing customers in the region.
• Execute sales activities and provide accurate, timely reporting.
• Proactively contact leads and identify up-sell opportunities.
• Ensure client satisfaction and compliant operations with Company policy.

Skills

Sales experience

Excellent communication

Presentation skills

Self-motivated

Multitasking

Education

Bachelor's degree preferred

High School Diploma required

Job description

Overview

This position is responsible for the sales and marketing efforts for a specific area. This person is responsible for ensuring solid and sustainable relationships with long-term care facilities while driving revenue for the area through effective sales practices and processes.

Responsibilities

• Serve as Sales representative in the defined area.
• Must have Health Insurance license within 45 days of employment.
• Travel 75% of the time.
• No direct reports.
• Create demand by successfully finding, developing and selling services to new accounts.
• Expand and maintain professional relationships with new and existing customers within designated region.
• Successfully execute sales activities and provide accurate and timely reporting.
• Contact prospective leads and identify up sell opportunities.
• Assist with any potential business opportunities.
• Assist clients with completion of enrollment forms as needed.
• Proactively contact sales leads and maintain an accurate sales pipeline.
• Ensure client satisfaction is met and maintained.
• Conduct business in a professional, ethical and honest manner at all times.
• Completing pre-calls to responsible parties for nursing home residents to inform them of services.
• Comfortably present Company services with proper decision makers.
• Follow up to ensure prospective clients have received marketing materials.
• Answer any questions from prospects in a timely manner.
• Ensures that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• Reacts positively to change and performs other duties as assigned.

Qualifications

• Bachelor of Science in related field preferred; High School Diploma required.
• 3 years healthcare sales experience preferred.
• Excellent communication, presentation and computer skills.
• Sensitive to deadlines and completed reporting in a timely manner.
• Must be goal oriented, sensitive to deadlines and have a passion to help others.
• Must be self-motivated and able to problem solve and multitask.
• Must have own transportation, good driving record and auto insurance.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.