Healthcare IT Support Specialist

Express Employment International (US); Morgantown (WV); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Express Employment International (US) in Morgantown, WV is seeking an IT Support Technician to assist healthcare staff with Tier I support. The role focuses on troubleshooting hardware and software, responding to tickets, and documenting resolutions. Strong communication and teamwork are essential.

Prior help desk experience preferred. The position offers a collaborative environment within a healthcare setting and opportunities to grow technical skills while supporting administrative and

Qualifikationen

• Basic IT troubleshooting and customer service skills.
• Strong communication and problem-solving abilities.
• Ability to work well with a team.
• Previous help desk or IT support experience preferred.

Aufgaben

• Provide Tier I technical support to administrative and clinical staff.
• Respond to help desk tickets, phone calls, and emails.
• Troubleshoot computer, software, and basic network issues.
• Assist with user accounts, equipment, and other IT needs.
• Document issues and resolutions.

Kenntnisse

Basic IT troubleshooting

Customer service

Teamwork

Help desk experience

Jobbeschreibung

Express Employment International (US) in Morgantown, WV is seeking an IT Support Technician to assist healthcare staff with Tier I support. The role focuses on troubleshooting hardware and software, responding to tickets, and documenting resolutions. Strong communication and teamwork are essential.

Prior help desk experience preferred. The position offers a collaborative environment within a healthcare setting and opportunities to grow technical skills while supporting administrative and