Healthcare IT Manager — Security & Operations

Socket.dev; Sacramento (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

PMA is seeking an experienced, hands-on IT Manager to oversee the organization's information technology environment and support the technology needs of our clinical and administrative operations. The IT Manager is responsible for reliability, security, maintenance, and continued development of PMA's technology infrastructure.

This position works closely with leadership, vendors, and healthcare partners to ensure technology supports operations.

Qualifications

• Bachelor’s degree in a related field and two years of related work experience.
• Strong technical knowledge of current network hardware, protocols and standards.
• Extensive application support experience.
• Strong working knowledge of Microsoft Windows environments, Microsoft 365, networking, servers, workstations, and business applications.
• Familiarity with virtualization, cybersecurity, endpoint protection, identity and access management, backup, and disaster recovery technologies.
• Experience coordinating technology projects, vendors, purchasing, and competing operational priorities.

Responsibilities

• Manage and support PMA's technology environment, including servers, networks, workstations, telecommunications, software, cloud services, printers, scanners, and other technology systems.
• Coordinate end-user support and help desk services, including troubleshooting, equipment deployment, user access, and escalation of technical issues.
• Work with CEO to define business requirements for new technology implementations.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Negotiate and administer vendor and consultant contracts and service agreements.
• Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Oversee IT operations and infrastructure across multiple PMA locations, ensuring systems remain reliable, secure, and appropriately maintained.
• Manage Microsoft Windows and Microsoft 365 environments, user accounts, permissions, licensing, and related services.
• Oversee cybersecurity technologies and practices, including endpoint protection, email security, identity and access management, security monitoring, backup, and disaster recovery.
• Communicate technology issues, risks, recommendations, and project status clearly to executive leadership and other stakeholders.

Skills

IT management

Vendor management

Project management

Cybersecurity

Communication skills

HIPAA knowledge

EHR experience

Budgeting

Team collaboration

Troubleshooting

Documentation

Education

Bachelor’s degree in related field

Job description

PMA is seeking an experienced, hands-on IT Manager to oversee the organization's information technology environment and support the technology needs of our clinical and administrative operations. The IT Manager is responsible for reliability, security, maintenance, and continued development of PMA's technology infrastructure.

This position works closely with leadership, vendors, and healthcare partners to ensure technology supports operations.