Healthcare Insurance Collections Specialist

CVS Health; Bethel Park (Allegheny County); On-site; USD 23,000 - 39,000; Full time

Job summary

CVS Health is seeking an Insurance Collections Coordinator for the Monroeville, PA area. The role focuses on follow-up with insurance payers and patients to ensure timely payment of balances while delivering excellent customer service.

You will join a collaborative team in a full-time capacity, working in a Monroeville facility with free parking and access to standard CVS Health benefits. The position requires attention to detail and strong communication skills in a healthcare setting.

Qualifications

• 1+ years of Healthcare Insurance related experience.
• Experience using Microsoft Office products, specifically Excel, Outlook, and Word.
• Must be able to commute to the Monroeville, PA office.

Responsibilities

• Follow-up with third parties related to dispensing prescription medications via telephone, internet, and written communication.
• Follow-up on unpaid, recouped payments, and underpaid claims.
• Resolve issues with nonpayment of invoices due to insurance problems from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
• Maintain supporting chronological notes detailing actions to resolve balances.
• Maintain patient demographic information and data collection systems.
• Research and respond to insurance companies and governmental payers regarding collection issues.
• Contact patients and physicians as needed to expedite claims processing.

Skills

Healthcare insurance experience

MS Office proficiency

Commute to Monroeville

Education

High School Diploma or GED

Tools

Excel

Outlook

Word

Job description

CVS Health is seeking an Insurance Collections Coordinator for the Monroeville, PA area. The role focuses on follow-up with insurance payers and patients to ensure timely payment of balances while delivering excellent customer service.

You will join a collaborative team in a full-time capacity, working in a Monroeville facility with free parking and access to standard CVS Health benefits. The position requires attention to detail and strong communication skills in a healthcare setting.