Healthcare Guest Services Concierge – Behavioral Health

GMH Capital Partners LP; Tequesta (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(K) Matching Program

Health, Dental, and Vision Insurance

Paid Time Off

Job summary

Futures Recovery Healthcare in Tequesta, FL, seeks a Guest Services Associate to support client care and front-desk operations in a therapeutic environment. Under supervision, you coordinate admissions, respond to inquiries, and help maintain a safe, welcoming setting for clients.

You will transport clients, explain facility rules, assist with scheduling, and communicate with staff and physicians to ensure smooth daily operations.

Qualifications

• Requires High School Diploma; Bachelor's degree preferred.
• Experience in hospitality or customer service is advantageous.
• Strong interpersonal and communication skills are essential.
• Ability to work with clients and co-workers at all levels with professionalism.

Responsibilities

• Provide direct support to clients in a therapeutic milieu.
• Ensure a safe, welcoming environment for clients.
• Transport clients to scheduled appointments and accompany them as needed.
• Explain and orient clients to facility rules and regulations.
• Assist with admissions and respond to inquiries as needed.
• Coordinate with staff and physicians to support daily operations.

Skills

Hospitality experience

Interpersonal skills

Team player

Communication skills

Education

High School Diploma

Bachelor's Degree preferred

Job description

Futures Recovery Healthcare in Tequesta, FL, seeks a Guest Services Associate to support client care and front-desk operations in a therapeutic environment. Under supervision, you coordinate admissions, respond to inquiries, and help maintain a safe, welcoming setting for clients.

You will transport clients, explain facility rules, assist with scheduling, and communicate with staff and physicians to ensure smooth daily operations.