Healthcare Front Desk Specialist | Patient Concierge

CommuniCare Health; Richmond Heights (OH); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision coverage

401(k) with match

Flexible Spending Accounts

Job summary

Grande Pointe Healthcare Community, part of the CommuniCare Family of Companies, is hiring a Full Time Receptionist for our Richmond Heights, OH location. You will greet visitors, answer calls, direct inquiries, and manage front-desk communications to uphold a welcoming, professional image.

Requirements include a High School diploma or GED and prior receptionist experience, preferably in healthcare. Familiarity with paging/telephone systems is helpful.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience preferred, ideally in healthcare.
• Strong communication and customer-service skills.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate person or department.
• Take accurate messages and ensure delivery to staff.
• Operate paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in training, orientation, and licensure activities.
• Adhere to center policies, quality and safety standards.

Skills

Phone etiquette

Visitor greeting

Communication skills

Customer service

Education

High School diploma or GED

Tools

Paging/telephone system

Job description

Grande Pointe Healthcare Community, part of the CommuniCare Family of Companies, is hiring a Full Time Receptionist for our Richmond Heights, OH location. You will greet visitors, answer calls, direct inquiries, and manage front-desk communications to uphold a welcoming, professional image.

Requirements include a High School diploma or GED and prior receptionist experience, preferably in healthcare. Familiarity with paging/telephone systems is helpful.