Healthcare Front Desk Specialist - Full Benefits & Growth

Universal Health Services; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision plans

401(k) with company match

Student loan refinancing program

Tuition savings for continuing nursing

Career development opportunities

Pet Insurance

Job summary

Universal Health Services' Northern Nevada Medical Group is seeking a Medical Office Specialist for a full-time day shift. You will manage patient flow, handle front-desk communications, and coordinate with insurers and medical staff to ensure smooth operations.

The role emphasizes strong communication, organization, and familiarity with medical terminology, with benefits including medical plans, PTO, a 401(k) plan, and career development opportunities within UHS and its subsidiaries.

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist preferred.
• Familiarity with medical terminology required.
• Experience with patient check-in and check-out process according to clinic protocol.
• General medical office procedures.
• Understand end of day cash balancing and charge reconciliation process according to clinic protocol.
• Proficiency in basic computer programs and operating systems, such as Microsoft Office.
• Excellent communication, organizational and interpersonal skills.

Responsibilities

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

Skills

Communication

Organizational skills

Interpersonal skills

Medical terminology

Education

High School Diploma

Medical Assistant Certificate

Tools

Microsoft Office

Job description

Universal Health Services' Northern Nevada Medical Group is seeking a Medical Office Specialist for a full-time day shift. You will manage patient flow, handle front-desk communications, and coordinate with insurers and medical staff to ensure smooth operations.

The role emphasizes strong communication, organization, and familiarity with medical terminology, with benefits including medical plans, PTO, a 401(k) plan, and career development opportunities within UHS and its subsidiaries.