Medical Office Specialist - Urgent Care

Universal Health Services; Reno (NV); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Full benefits

Day shift

Job summary

Northern Nevada Medical Group is seeking a Medical Office Specialist to join our day shift team. You will work at the front desk, managing patient communications, insurance coordination and medical records while supporting providers and staff.

Ideal candidates have a High School Diploma, Medical Assistant credential, and strong MS Office skills, with excellent communication and organizational abilities to ensure smooth clinic operations.

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Office Specialist.
• Familiarity with medical terminology required.
• Experience with patient check-in and check-out process.
• General medical office procedures.
• Understand end of day cash balancing and charge reconciliation.
• Proficiency in basic computer programs (MS Office).
• Excellent communication, organizational and interpersonal skills.

Responsibilities

• Fulfills patient care responsibilities such as scheduling, patient flow and preparing for exams.
• Handles clerical tasks including medical records, insurance verification and appointment scheduling.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Customer service

Education

High School Diploma or equivalent

Medical Assistant Certificate of Completion

Tools

Microsoft Office

Job description

Responsibilities

ABOUT NORTHERN NEVADA MEDICAL GROUP

Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family. Our providers offer wellness services, family, geriatric and internal medicine, along with specialty care including cardiology, general surgery, and podiatry. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Website: http://nnmg.com

This Medical Office Specialist opportunity is full-time, offers full benefits and a convenient day shift schedule. Medical Office Specialists are health care professionals that will work at the front desk or office area of a healthcare provider’s clinic to manage communications with patients, insurers, and medical staff. Medical Office Specialists must have the ability to communicate and interact well with patients, providers and co-workers. Our Medical Office Specialist are key members of the team that will ensure that delivery of high-quality and cost-effective health care is consistent with the mission, vision and values of Universal Health Services.

Job Duties/Responsibilities:

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(k) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career Development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Requirements:

• High School Diploma or equivalent required
• Medical Assistant Certificate of Completion and/or one year experience as a Medical

Office Specialist, preferred.

• Familiarity with medical terminology required
• Experience with patient check-in and check-out process (according to clinic protocol)
• General medical office procedures
• Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
• Proficiency in basic computer programs and operating systems, such as Microsoft Office
• Excellent communication, organizational and interpersonal skills

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.