Healthcare Front Desk Coordinator - Patient Experience

CommuniCare Health Services; Indiana; On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

PTO plans

401(k) with employer match

Flexible Spending Accounts

Job summary

CommuniCare Health Services is seeking a Full Time Receptionist for Greenwood Healthcare Center in Greenwood, IN. The role involves greeting visitors, answering calls, directing inquiries, and providing administrative support Monday through Friday, 8:00 AM to 4:00 PM.

We value dependability and a friendly, professional image. Prior healthcare experience is preferred, with a focus on excellent patient interaction and teamwork across departments.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.
• Experience in a healthcare setting preferred.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Operate paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in and provide scheduled training and orientation programs to maintain licensure and quality of care.
• Perform other related activities as assigned.
• Maintain and follow center policies and safety standards.

Skills

Customer service

Phone etiquette

Education

High School Diploma or GED

Job description

CommuniCare Health Services is seeking a Full Time Receptionist for Greenwood Healthcare Center in Greenwood, IN. The role involves greeting visitors, answering calls, directing inquiries, and providing administrative support Monday through Friday, 8:00 AM to 4:00 PM.

We value dependability and a friendly, professional image. Prior healthcare experience is preferred, with a focus on excellent patient interaction and teamwork across departments.