Healthcare EVS Operations Manager — 2nd Shift

Compass Group USA; Winston-Salem (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager (EVS) for the 2nd shift in Winston-Salem, NC. The role oversees the support services operation and coordinates the frontline staff to deliver high-quality service across the facility.

You will hire, train, and develop associates, manage schedules, and drive continuous improvement while liaising with administration and other departments.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Leadership

Communication

Customer service

MS Office

Tools

MS Office Suite

Job description

Crothall Healthcare, a Compass Group USA company, is seeking an Operations Manager (EVS) for the 2nd shift in Winston-Salem, NC. The role oversees the support services operation and coordinates the frontline staff to deliver high-quality service across the facility.

You will hire, train, and develop associates, manage schedules, and drive continuous improvement while liaising with administration and other departments.