EVS Operations Lead — 2nd Shift (Bethesda)

Compass Group USA; Bethesda (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager (EVS) for 2nd shift in Bethesda, MD. You will oversee the support services operations and coordinate frontline associates to ensure top-tier service.

The role requires leadership in scheduling, hiring, training, and inspections, plus monthly reporting and cross-department communication. Strong MS Office skills and change management are essential.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication

Multi-tasking

Organization

Contract administration

MS Office

Tools

MS Office

Word

Excel

PowerPoint

Outlook

Job description

Crothall Healthcare, a Compass Healthcare company, seeks an Operations Manager (EVS) for 2nd shift in Bethesda, MD. You will oversee the support services operations and coordinate frontline associates to ensure top-tier service.

The role requires leadership in scheduling, hiring, training, and inspections, plus monthly reporting and cross-department communication. Strong MS Office skills and change management are essential.