Healthcare Environmental Services Ops Lead

Crothall Healthcare; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare is seeking an Operations Manager to direct and oversee support services within a healthcare environment. You will coordinate frontline associates and act as a liaison between administration and department units to deliver high-quality service.

The role emphasizes staffing plans, training, and performance reporting, with a focus on leadership and process improvements in a fast-paced hospital setting.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a closely related field with high customer contact.
• Ability to communicate effectively in written and oral formats.
• Ability to multi-task and set priorities.
• Maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Thorough knowledge of contract administration and office procedures.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and internet access.

Responsibilities

• Establish and annually review standards and procedures for staff.
• Plan work and staffing schedules to ensure adequate services.
• Assist in hiring, interviewing, and training new associates.
• Orient, develop, and supervise supervisory/housekeeping staff.
• Conduct inspections and make facility recommendations.
• Provide monthly reports on goals and progress.
• Deliver staff education and ongoing training.
• Communicate with staff, administration, and other departments.
• Coordinate external services (Pest Control, Window Cleaning, Waste, document destruction, recycling).

Skills

Supervisory experience

Communication skills

Multitasking

Organizational skills

Leadership

Contract administration knowledge

Staff development

Education

Bachelor’s degree preferred

Tools

MS Office Suite

Internet

Job description

Crothall Healthcare is seeking an Operations Manager to direct and oversee support services within a healthcare environment. You will coordinate frontline associates and act as a liaison between administration and department units to deliver high-quality service.

The role emphasizes staffing plans, training, and performance reporting, with a focus on leadership and process improvements in a fast-paced hospital setting.