Healthcare Employee Experience Coach — Onboarding & Engagement

Rush University Medical Center; Chicago (IL); Sur place; USD 44 000 - 64 000; Plein temps

Résumé du poste

Rush University Medical Center is seeking a Success Coach to enhance employee experience and retention by developing and managing onboarding programs and coaching for new hires through their first 180 days. The role emphasizes data-driven interventions, cross-functional collaboration, and partnerships with community organizations on Rush’s West Side initiatives.

This is a grant-funded, one-year position with potential extension.

Qualifications

• Bachelor’s degree in HR, Organizational Development, Workforce Development, Social Work, Counseling, Business, Education, or related field (or equivalent).
• 3–5 years in employee experience, organizational development, workforce development, or related field.

Responsabilités

• Maintain an active caseload of targeted new hires and conduct regular coaching sessions during their first 180 days.
• Assess barriers to employee success and develop, monitor, and adjust action and career development plans.
• Develop formal assessment and coaching processes in partnership with Talent Acquisition and Learning & Development.
• Connect employees with internal and external resources addressing transportation, housing, food, mental health, and education needs.
• Build partnerships with community organizations and workforce boards to expand access to support.
• Educate employees about healthcare career pathways and related opportunities and resources.
• Define metrics, develop dashboards, and present findings to leadership for program improvements.
• Manage multiple projects simultaneously, ensuring timely completion and alignment with priorities.

Connaissances

Coaching

Data analysis

Communication

Project management

Formation

Bachelor’s degree in HR/Organizational Development or related field

Master’s degree preferred (HR/OD/Healthcare Administration)

Outils

Microsoft Office

Employee survey tools

Description du poste

Rush University Medical Center is seeking a Success Coach to enhance employee experience and retention by developing and managing onboarding programs and coaching for new hires through their first 180 days. The role emphasizes data-driven interventions, cross-functional collaboration, and partnerships with community organizations on Rush’s West Side initiatives.

This is a grant-funded, one-year position with potential extension.