Healthcare DQA & Billing Quality Lead

Paycom - ATS; Rancho Cucamonga (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Paycom - ATS in Rancho Cucamonga, CA is seeking a DQA Manager to oversee DQA and Facility Billing processes, and to serve as a liaison between Operations and the Central Billing Office, providing direction and leadership to ensure compliant, efficient workflows.

The role requires 3–5 years in healthcare revenue cycle with management experience, strong communication and problem-solving skills, and a focus on accuracy.

Qualifications

• 3–5 years of healthcare revenue cycle experience with management preferred.
• Exceptional attention to detail required.
• High school diploma.
• Experience with MS Outlook, Word, and Excel.

Responsibilities

• Manage area DQA team supervisors and Facility Contract Billers to include timekeeping.
• Monitor Hold Dashboard for all operations and assist to reduce days to bill.
• Monitor DQA workflows for all operations.
• Monthly DQA Productivity/Accuracy Reporting
• Manage the licensure for each Operation to ensure no lapse in renewal.
• Update the license and contract database with expiration dates.
• Provide support and education for Operations regarding DQA and Facility Billing processes.
• Review Facility aging reports with Facility Billers
• Review, Sign, and Approve legal letters for Facility Billers.
• Assist Operations/Hold Specialists/DQA Supervisors by reviewing Service Level and GY holds.
• Assist DQA Supervisors in finding out of area DQA coverage due to staffing shortages.
• Identify and recommend solutions to Operations process improvement that affect billing.
• Performs as liaison between RCM and Operations
• Attend meetings when requested.
• Participate in company projects as requested.

Skills

DQA Leadership

Communication

Problem Solving

Attention to Detail

Regulatory Compliance

Coaching & Development

Education

High School Diploma

Tools

MS Outlook

MS Word

MS Excel

Job description

Paycom - ATS in Rancho Cucamonga, CA is seeking a DQA Manager to oversee DQA and Facility Billing processes, and to serve as a liaison between Operations and the Central Billing Office, providing direction and leadership to ensure compliant, efficient workflows.

The role requires 3–5 years in healthcare revenue cycle with management experience, strong communication and problem-solving skills, and a focus on accuracy.