Document Specialist-Home Health

Trinity Health; United States; Teletrabalho; USD 42 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Resumo da oferta

Trinity Health is seeking a detail-oriented Documentation Specialist for remote work to ensure medical records documentation meets HCFA, MCC, and JCAHO guidelines. You will receive, review, and process back-end documentation to support accurate billing and timely submissions.

You will collaborate with the Business/Facilities Manager, liaise with physician offices, resolve issues, track outstanding docs, and train new billing coordinators as needed. EPIC experience is a plus.

Qualificações

• 1–2 years of experience in a medical records office setting preferred.
• High school diploma or GED required.
• Strong analytical, organizational and general business office skills.
• Proficiency with microcomputer systems and billing software.
• Ability to prioritize multiple tasks and meet strict deadlines with accuracy.
• Strong interpersonal and communication skills; ethical behavior expected.

Responsabilidades

• Ensure all medical records documentation is completed accurately and submitted as required.
• Enter data into billing software and verify accuracy of client accounts.
• Troubleshoot system issues and prepare documentation for resolution as needed.
• Generate and process billing reports weekly for timely billing.
• Partner with Intake and other teams to improve processes and integrity of accounts.
• Provide monthly billing/accounts receivable updates to management.
• Help train new billing coordinators as needed.
• Serve as primary contact between physician offices and the agency on required docs; travel to offices may occur.
• Track outstanding orders and manage related documentation, mailings, and follow-ups.
• Participate in billing-related meetings and calls with THHS.
• Maintain knowledge of applicable laws and internal policies, including Integrity Program.
• Support continuous quality improvement and a positive team environment.
• Adapt to changing priorities and deadlines while maintaining accuracy.

Conhecimentos

Analytical skills

Organizational skills

Communication skills

Billing software

Multitasking

Interpersonal skills

Self-motivation

Ethical conduct

Formação académica

High school diploma or GED

Ferramentas

Billing software

Descrição da oferta de emprego

Remote

Position Summary

We're looking for a detail-oriented and customer-focused Documentation Specialist to join our team! In this role, you'll help ensure all regulated medical records documentation meets HCFA, MCC, and JCAHO guidelines. You'll be responsible for receiving, reviewing, and processing back-end documentation so billing is accurate and submitted on time.

You'll work closely with the Business/Facilities Manager and act as an important liaison between physician offices and our agency - helping resolve issues, track outstanding documentation, and support smooth, compliant records processes.

EPIC experience a plus!

What You'll Do

• Ensure all medical records documentation is completed accurately and submitted according to regulatory requirements.
• Enter data into billing software and verify accuracy of client accounts.
• Troubleshoot system issues and prepare documentation for resolution when needed.
• Generate and process billing reports weekly, ensuring timely and clean billing.
• Partner with Intake and other teams to improve processes and maintain the integrity of client accounts.
• Provide monthly billing/accounts receivable updates to the Business/Facilities Manager.
• Help train new billing coordinators as needed.
• Serve as the primary contact between physician offices and our agency regarding required documentation - this may include occasional travel to doctors' offices and referral sources.
• Track outstanding orders and manage related documentation, mailings, and follow-ups.
• Participate in billing-related meetings and conference calls with THHS.
• Maintain current knowledge of applicable laws, regulations, and internal policies - including the Trinity Health Integrity Program and Code of Ethics.
• Support continuous quality improvement and contribute to a positive, team-focused work environment.
• Adapt to changing priorities and maintain accuracy while working with multiple deadlines.

What You Bring

• A commitment to living out the mission, vision, and values of Trinity Health.
• High school diploma or GED required;
• 1-2 years of experience in a medical records office setting preferred.
• Strong analytical, organizational, and general business office skills.
• Proficiency with microcomputer systems and billing software.
• Ability to prioritize multiple tasks and meet strict deadlines with a high degree of accuracy.
• Strong interpersonal and communication skills.
• Self-direction, motivation, and the ability to work well under pressure.
• Commitment to ethical behavior, compliance standards, and continuous learning.