Healthcare Data & Operations Associate I

MercyOne Medical Group; Clinton (IA); On-site; USD 42,000 - 58,000; Full time

Job summary

MercyOne Clinton Medical Center is seeking a Representative I to perform research, data analysis, and report distribution in a full-time on-site role in Clinton, IA. You will support operational projects, analyze data, and present findings to leadership while upholding healthcare compliance and customer service standards.

The position requires at least one year of customer service experience, with a schedule of 12-hour shifts three days per week, including some weekend rotation.

Qualifications

• Uses multiple systems to analyze data and create reports.
• Supports ad-hoc operational projects with data analysis.
• Maintains knowledge of applicable laws, policies and compliance.
• Entry-level role requiring basic customer service experience.

Responsibilities

• Research and collect information; identify opportunities and lead resolutions.
• Collaborate on performance improvement activities based on outcomes.
• Distribute analytical reports to stakeholders.

Skills

Research & analysis

Report distribution

Customer service

Education

Entry level position

Job description

MercyOne Clinton Medical Center is seeking a Representative I to perform research, data analysis, and report distribution in a full-time on-site role in Clinton, IA. You will support operational projects, analyze data, and present findings to leadership while upholding healthcare compliance and customer service standards.

The position requires at least one year of customer service experience, with a schedule of 12-hour shifts three days per week, including some weekend rotation.