Healthcare Data Integration & Client Success Specialist

Jobtailor; South Bend (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Data Integration Specialist to lead clients through ingesting HRIS data into Press Ganey systems, from initial discussions through testing and finalizing data files and update plans. You will collaborate with clients and internal teams to develop data-sharing plans, maintain data rules, and ensure accurate, timely data delivery while adhering to SOPs and quality standards.

The role requires 1-3 years in healthcare, quality improvement, or project management, excellent

Qualifications

• 1-3 years of healthcare, quality improvement, or project management experience.
• Proven excellence supporting and servicing complex customers and/or data sets preferred.
• Demonstrated analytical skills to identify, research, and solve complex problems with urgency.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Higher-level Excel skills preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to question, probe, and challenge clients to ensure their needs are met.
• Ability to manage multiple projects simultaneously while meeting strict deadlines.
• Bachelor's degree in a related field required.

Responsibilities

• Lead clients through ingesting HRIS data into Press Ganey systems, from initial process discussions through testing and finalizing data files and update plans
• Advise clients on maximizing the value of Press Ganey partnerships for engagement, milestone, and pulse surveys
• Draft and maintain data rules to ensure accuracy and identify missing data
• Collaborate with clients and internal teams to develop timely, accurate data-sharing plans
• Support service failures and recovery
• Perform standard data integration configurations
• Cascade requirements to downstream teams and verify configuration accuracy
• Confirm requirements with upstream teams and provide configuration status updates
• Escalate operational risks and SOP deviations to managers
• Ensure timely, accurate data integration delivery while following SOPs and quality standards
• Track tasks, mitigate risks, proactively elevate blockers, and document integration decisions

Skills

Data Integration

Client Management

Analytical Skills

Microsoft Excel

Project Management

Written Communication

Verbal Communication

Organizational Skills

Attention to Detail

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Press Ganey Systems

Job description

Jobtailor is seeking a Data Integration Specialist to lead clients through ingesting HRIS data into Press Ganey systems, from initial discussions through testing and finalizing data files and update plans. You will collaborate with clients and internal teams to develop data-sharing plans, maintain data rules, and ensure accurate, timely data delivery while adhering to SOPs and quality standards.

The role requires 1-3 years in healthcare, quality improvement, or project management, excellent