Healthcare Data Insights Analyst — Client Success

DataAnalystJobs; Northern (KY); Hybrid; USD 80,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

Stock Options

Paid Parental Leave

401(k) with Company Match

PTO

Dynamic, collaborative work env

Job summary

VIVIO Health is seeking a Data Analyst to own client-facing reporting and the analytics pipelines behind it. You will work with Client Success, Sales, and Tech to turn data into evidence for our drug management model, driving customer growth and retention.

You will analyze customer data to identify trends and insights, create reports and dashboards, and collaborate with cross-functional teams to fulfill data requests, contributing to client growth and retention.

Qualifications

• 2-3 years of SQL experience, preferably with MySQL.
• 3-10 years of experience in data analysis, reporting, or business intelligence; PBM experience strongly preferred.
• Experience building reports and dashboards using BI tools such as Quicksight, PowerBI, or Tableau.
• Experience working directly with customers in a data analytics capacity.
• Experience working in a HIPAA-compliant environment.
• Experience working with healthcare claims, eligibility, or pharmacy data; familiarity with 834/837 file structures is a plus.
• Excellent written and verbal communication skills.
• Comfortable working in a small, fast-moving team.
• Attention to detail.
• Eagerness to learn and grow with scaling company with shifting business needs.

Responsibilities

• Client Reporting - Build, maintain, and continuously improve standard quarterly reporting and custom client reports covering things like drug utilization, spend trends, and savings.
• Savings Validation - Track, calculate, and validate client savings against baseline benchmarks, supporting VIVIO's 2:1 savings guarantee.
• Analytics Infrastructure - Build and maintain the reporting pipelines and dashboards that pull from claims, eligibility, and drug pricing data sources, reducing reliance on manual, one-off reporting.
• Data Quality - Partner with Tech and Ops to ensure downstream reporting reflects clean, reliable eligibility and claims data; flag data quality or integrity issues before they reach clients.
• Cross-Functional Partnership and Support - Provide analysis and supporting materials for other business units such as Sales and Contracting
• Ad Hoc Analysis - Field ad hoc data requests from Client Success and company leadership, translating raw data into clear, client-ready narratives.

Skills

SQL

Customer-facing

HIPAA compliance

Healthcare data

Communication

Team player

Attention to detail

Adaptability

Tools

Quicksight

PowerBI

Tableau

Job description

VIVIO Health is seeking a Data Analyst to own client-facing reporting and the analytics pipelines behind it. You will work with Client Success, Sales, and Tech to turn data into evidence for our drug management model, driving customer growth and retention.

You will analyze customer data to identify trends and insights, create reports and dashboards, and collaborate with cross-functional teams to fulfill data requests, contributing to client growth and retention.